Eclectic Sun LLC

Reviews about Eclectic Sun LLC

• 1 / 5

  By Jay Wells
  WARNING Debbie will make up ways to charge you. Just rented their pontoon boat for the day and during the walk through at the beginning of the day they point out every little scratch on the boat, so needless to say I was extremely careful that the boat would touch nothing but water all day, so I wouldn't get a huge repair bill. When I finally return the boat and get the bill they hit me with an "excessive cleaning $50 up charge." I called and spoke with Debbie about this upcharge and she's immediately accusatory and claims they spent 4 hours cleaning the boat (which of course is ridiculous) and actually says "I hope your house doesn't look like that." Completely unprofessional and will not be doing business with Eclectic Sun ever again. You've been warned.
  February 15, 2017
• 5 / 5

  By Steve & Angie Anderson
  Very friendly, helpful and professional staff. Their rental equipment is in great shape. Their location is very convenient.
  November 01, 2016
• 5 / 5

  By John Shiring
  Rented kayaks on a super busy weekend. They were wonderful to work with and very understanding when I had to delay my reservation twice. Great experience. Very thorough and safety conscious. We will definitely be back.
  September 02, 2016
• 1 / 5

  By C Carter
  In March 2016 I made a reservation to rent a pontoon boat from Eclectic Sun LLC for 2 days during the week of July 11.
  Eclectic is higher priced compared to the other rental agencies on Lake Jocassee but they had mostly excellent reviews so I decided to pay for what was for us an extravagance.
  
  Eclectic Sun keeps their rental boats on trailers in their parking lot.
  The manager of Eclectic Sun LLC takes you on a tour around the boat, while it is on the trailer, to point out in fine detail the existing damage to the boat so that there will be no dispute over any new damage.
  After the inspection, you load your gear and get into the boat. Then the manager uses his truck to tow the boat and trailer to the ramp where he puts you in.
  
  When we had loaded up the boat in the parking lot with our cooler and towels, the manager asked if we had anything else to take.
  I and my wife both interpreted that as a friendly reminder to make sure we were not forgetting anything in our car which we were leaving in the parking lot so we answered “no, we had everything.”
  The manager put us on the lake and we drove the boat to the villa we were renting. We anchored well off shore and my wife and son swam in to pick up our inflatable kayak.
  
  We had a great day on the lake. We had to stop in a cove for an hour or so during a severe thunderstorm and were very anxious and careful to keep the boat anchored in the center of the channel and away from anything that could dent or damage it. The boat did not touch anything but water from the time it left the trailer until I brought it back to the dock.
  It had been pointed out to us by the manager that a previous renter had damaged the side door with their cooler so I placed our life jackets on 3 sides of our cooler to be sure that no further damage would occur.
  And it was confirmed in the post rental inspection that we had been very careful as there was absolutely no damage from our kayak or anything else.
  
  After the post rental inspection was over, out of the blue, the manager of Eclectic told me that he was canceling our 2nd rental day.
  I was completely astonished and upset by this statement as we had made plans with friends to join us for this 2nd rental day.
  
  When I asked why he was canceling a reservation that I had since March, he told me that I was “deceitful” by not telling him I was taking an inflatable kayak.
  In the course of this conversation it became clear that the manager of Eclectic had been watching us with binoculars from the time we left the ramp to when we went out of sight around a bend in the lake, including the entire time we were anchored off shore from our villa.
  
  I was totally surprised to learn that I should have told the manager that I was taking my inflatable kayak. It seemed to me to be an obvious accessory along with the tube that we rented from Eclectic.
  I tried to explain to the manager that we had no idea we had to specify that we were taking our inflatable kayak with us.
  But he refused to listen and I was not going to beg him to take my money for a second rental day.
  
  I have an issue with Eclectic not listening to my side of the story as to what actually happened, before canceling a reservation that had been confirmed in March.
  I also have an issue with being called deceitful.
  If I had wanted to be deceitful, I would not have loaded my kayak onto the boat in full view of the Eclectic office.
  
  So if you decide to rent from Eclectic, make sure you are aware of all the rules, both spoken and unspoken.
  And be very aware that you will be under surveillance with binoculars as long as you are in line of sight of the Eclectic office. Frankly, we found this very creepy.
  Finally know that any reservation is subject to cancellation at the whim of the manager.
  
  Eclectic did not respond to the two emails I sent to them regarding this experience.
  August 07, 2016